Shipping policy
STORE PICKUP
All items on our website are available for in-store pickup. Orders are typically ready within 1 hour during our normal business hours, Monday through Saturday. Simply select "Store Pickup" during checkout.
SHIPPING POLICY
Domestic Shipping*
(This Includes The Lower 48 Contiguous United States)
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Free Ground Shipping on orders of $100.00 or more via the carrier of our choice.
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$7.99 flat-rate shipping on orders under $100.00 via USPS Ground Advantage.
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$14.99 UPS Ground shipping option available on orders under $100.00.
We strive to ship all orders the same business day or the next business day.
If expedited shipping is required, please contact us immediately after placing your order or place your order by phone. We can provide shipping estimates for UPS Next Day Air and UPS 2nd Day Air services.
*Applies only to items listed for sale on our website. Items sourced from our retail store on your behalf are not eligible for free shipping and will incur applicable shipping charges.
International Shipping
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Customers are responsible for all shipping charges via DHL or UPS Worldwide. Shipping options will be emailed after your order is received.
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Customers are responsible for all customs duties, taxes, VAT, and import fees.
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We do not alter customs declarations or values under any circumstances.
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Customers are responsible for monitoring shipments and resolving customs-related delays.
Shipping Insurance
All shipments include insurance coverage up to the purchase price of the item.
Late Deliveries
Marine Surplus is not responsible for carrier delays. We will ship your order in accordance with our shipping policy, typically the same or next business day; however, once a package leaves our facility, delivery is under the control of the carrier.
Carriers maintain strict policies regarding late-delivery claims and may deny reimbursement requests for a variety of reasons, including weather events, operational disruptions, incorrect addresses, and other circumstances beyond their control. As a result, Marine Surplus cannot guarantee delivery dates and is not liable for delays caused by the carrier.
Florida Sales Tax
We are based in Florida, thus all orders shipped within Florida will be charged applicable sales tax based on the destination county.